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Themes

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Customize the messenger widget to match your brand. Themes are configured in the dashboard under Settings > Messenger > Themes.

Each theme has the following options:

OptionDescription
NameTheme identifier
ModeLight or Dark
Primary colorBrand color used for the launcher, message bubbles, and buttons
Launcher positionBottom offset and left/right placement
Launcher iconOptional custom image for the launcher button
Auto activationWhen this theme should activate: Always, Light only, Dark only, or Never

You can assign a light theme and a dark theme for your workspace. When both are configured, the widget automatically switches based on the user’s system preference.

Use the JavaScript SDK to switch between named themes:

promptify.setTheme("dark");

This switches to the theme with the matching name from your dashboard configuration.