Conversations

Open in workspace →

The conversation list is the left panel of the inbox. It shows all conversations across your workspace, sorted by most recent activity.

Conversation preview

Each conversation in the list displays:

• User name — the name or email of the user. When multiple users are in a conversation, the first name is shown followed by ”+ N more”.
• Last message — a plain text preview of the most recent message, truncated to two lines.
• Timestamp — relative time since the last activity.
• Unread indicator — a blue dot for unread conversations, or a chevron for read ones.
• Typing and error status — a typing animation when the assistant is working, or a warning icon if the last message errored.

Unread tracking

Conversations are marked as read when you view their messages. The blue dot disappears and the indicator changes to a chevron. Conversations are not marked as read while the tab is in the background or you are idle, so you won’t miss anything.